Frequently Asked Questions (FAQ)

General Information

What types of products do you sell?

We sell a wide range of products including electronics, clothing, home goods, and more.

How can I contact customer service?

You can contact our customer service via email at or call us at +123-456-7890.


What payment methods do you accept?

We accept various payment methods including credit/debit cards, Razorpay, and net banking.

Is my payment information secure?

Yes, your payment information is secure. We use Razorpay for processing payments which ensures your data is protected with advanced security measures.


How long does shipping take?

Shipping times vary based on your location and the product. Typically, it takes between 3-7 business days for delivery.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.

Returns and Refunds

What is your return policy?

We have a 7-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving the product.

How do I request a refund?

To request a refund, please contact our customer service with your order number and reason for return. We will guide you through the process.

Other Questions

Do you offer gift cards?

No, we don’t offer gift cards.

How can I create an account?

You can create an account by clicking on the ‘Sign Up’ button on the top right corner of our homepage and filling in your details.